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Are there any shock or force restriction for the carbon filters? Can they be packed in my luggage and subjected to those forces?

As with the bottle you should attempt to avoid subjecting the carbon filters to shock, however they will withstand minor bumps and knocks.

Could I use the LIFESAVER bottle or jerrycan to carry water around?

YES. You can use the LIFESAVER bottle or jerrycan to carry around dirty/contaminated water, as the jerrycan is designed to provide users with sterile water on demand, the user pumps the LIFESAVER bottle or jerrycan when needed, which forces the water through the membranes producing sterile water at the moment of need.

This takes away the risk of contaminating clean water by transferring it into a potentially contaminated container. With the LIFESAVER jerrycan, clean water comes directly from the jerrycan itself and is only produced once the tap is opened.

Could the LIFESAVER bottle or jerrycan be used to filter and drink urine?

You can filter urine with the LIFESAVER bottle or the LIFESAVER jerrycan and it will remove all microbiological contamination however as there is a certain amount of salt in urine the resulting water will have a level of salt dissolved into it that the LIFESAVER bottle will not remove. This will increase as the urine is repeatedly filtered.

We suggest that you could potentially do this up to four times before the salt levels become dangerous. However it is recommend that you seek alternate water sources before using the LIFESAVER bottle in this way.

Do any parts of the jerrycan require particular consideration to long term and continual use over a span of a year?

Other than the capacity of the filters (10,000 and 20,000 litres respectively) and maintaining the pump (see manual) the LIFESAVER jerrycan is unaffected by continual use.

LIFESAVER jerrycan has an unopened shelf life of up to 3 years dependent upon storage conditions. It is designed to maintain the same level of microbiological removal across its entire service life.

LIFESAVER jerrycan incorporates FAILSAFE technology. This technology means that when the cartridge has expired the system shuts off, preventing the user from drinking contaminated water. To use the jerrycan again Simply replace the cartridge with a new one.

Does repeated use with dirty water reduce the filtration capacity?

Yes. If you are using water with large quantities of detritus and particulates in it then the capacity will be reduced. However the LIFESAVER Ultra-Filtration cartridge is unique in that the particulate matter (the contaminates removed from the water) form a caking layer on the outer surface of the LIFESAVER Ultra-Filtration cartridge.

In order to extend the life of the LIFESAVER UF cartridge you can perform a front-side wash by flushing the jerrycan through with water, agitating the caking layer (of particulate matter) which tends to slip off, extending the life of the cartridge.

Does the LIFESAVER bottle degrade over time prior to use?

LIFESAVER bottle has an unopened shelf life of up to 3 years dependent upon storage conditions. It is designed to maintain the same level of microbiological removal across its entire service life.

LIFESAVER bottle incorporates FAILSAFE technology. This technology means that when the cartridge has expired the system shuts off, preventing the user from drinking contaminated water. To use the bottle again simply replace the cartridge with a new one.

Does the LIFESAVER bottle or jerrycan filter Sea Water?

Yes. LIFESAVER bottle or jerry will remove all microbiological contamination from sea water. However it does not filter the salt from sea water or any other salts from water.

How are LIFESAVER products packed for shipping?

LIFESAVER jerrycans are available in single units and can be purchased directly from this website. They are packaged in a protective double walled corrugated box.

LIFESAVER bottles are available in single units. They are packaged in a protective double walled corrugated box, wrapped in protective bubble wrapping and then packed in an outer delivery box.

Normally your goods will be shipped out within 1-5 days and dependent upon where you are in the world it may take between 14 days. For distribution/retail purchases please enquire.

How do you dispose of the contaminates that are filtered out?

The Contaminates always remain on the dirty side of the bottle or jerrycan. They are washed away simply by performing a front-side wash (see manual) or by filling the jerrycan with water and emptying it again. You can also clean the cartridge using sterilising fluid as per the instruction in the manual.

How often does the LIFESAVER filter need to be changed?

Bottle Filter - The LIFESAVER bottle Ultra-Filtration filter generally only needs to be changed upon expiry. The 4000UF cartridge is rated to last up to 4000 litres of water and the 6000UF is rated to last up to 6000 litres of water.

A key indication of cartridge expiry is when the flow rate appears reduced. This usually happens when you have filtered through 3500 litres on the 4000uf cartridge and 5500 litres on the 6000uf cartridge giving you plenty of time to buy or fit another cartridge. Another way to tell is when no more water can be pumped through meaning the cartridge has shut down. This is know as FAILSAFE technology and stops you drinking contaminated water once the cartridge has expired.

Jerrycan Filter - The LIFESAVER jerrycan Ultra-Filtration filter generally only needs to be changed upon expiry. The 10000UF cartridge is rated to last up to 10000 litres of water and the 20000UF is rated to last up to 20000 litres of water.

How quickly can i receive my LIFESAVER Disaster Pack?

The LIFESAVER Disaster Pack can take up to 7-10 days to complete, seal and send out due to the items not being made up ready to be shipped. This is because once sealed, the 10 year shelf live begins, so we only seal the items together once they have been ordered.

I have noticed that when using my pre-filter disc the water can take some time to enter the bottle.

If the water is cloudy/dirty etc then to overcome the initial hydro-phobic (water-resistant) nature of the disc you should immerse it in the water source and squeeze it a couple of times. If the water is clear of visible particulates you don't need the pre-filter disc when filling the bottle. It has similar properties to a bath sponge and is designed to adsorb as much particulate matter as possible. Its design means that the disc should not lose contact with the surrounding edge of the bottle. The depth of filter is fixed as it performs another safety function within the bottle. The important bit is the PPI (pores per inch) The Pre-filter disc is designed to prolong the life of your LIFESAVER cartridge and as such has a high number of PPI.

Is the silicone grease used specific for your product?

The Silicone grease provided has been developed for the LIFESAVER bottle, However any food grade silicone grease can be used.

Is there a chance it could break & produce less clean water?

The capacity to produce clean water is never compromised and the first litre of water will be as sterile as the last. FAILSAFE technology ensures that when the cartridge has expired the system shuts off preventing contaminated water from getting through to the drinking water side.

Is there a restriction on the temperature that the products can be used in?

The operating temperature should be within the following ranges: minimum 0°C and maximum 50°C.

Please explain how to achieve the maximum storage life of a LIFESAVER product?

The maximum unused storage life of a LIFESAVER cartridge UF is three years. This can be extended by a further two years by “priming” the cartridge.

To prime the cartridge check the bottle cap is firmly tightened and ensure the snap-fit lid is on. Unscrew the base of the bottle, fill with water and screw to close. Twist the pump handle and pump a few times (do not over pump your LIFESAVER bottle - this is very important as it is effectively a pressurised vessel). Twist the pump handle to lock then allow to stand for 5 minutes. Unscrew the base and discard the water and fill again. Open the teat, pump the LIFESAVER bottle. Water will begin to flow. This water should be discarded and not drunk. Refill and repeat the previous step two more times. The reason for this is that the Ultra-Filtration membranes are infused with glycerine which is used as a hydration medium for the system, when the cartridge is first primed the glycerin washes away and is replaced with water. Follow the instructions for long term storage within the manual. Your LIFESAVER bottle is now ready to use.

What about suspended solids? Normally membranes need to be cross-flow mode, or in dead end need to be backwashed frequently?

LIFESAVER bottle or jerrycan membranes are not normal membranes. Suspended solids tend to be very large in comparison to the size of the pores within the LIFESAVER cartridge UF membranes. Over the life of the membranes, particulate matter will build up on its surface. The filter cartridge’s unique design induces particulate matter to form a caking layer on its external surfaces. To reduce this build-up you should perform a front-side wash on a regular basis. Please also see page 16 of the instruction manual for long term storage and sterilisation instructions.

With the LIFESAVER cartridge UF membranes backwashing is not necessary and will damage the membranes if attempted. Performing a Front-side wash is similar to the action of cross flow. If we were to use normal MF (Micro Filtration) membranes or ceramics as most other products do, the LIFESAVER bottle or jerrycan would also suffer the “clogging up” effect that is commonly experienced with other products, However as we do not use these methods the LIFESAVER bottle or jerrycan does not suffer with this problem.

What are the dimensions of the LIFESAVER bottle?

LIFESAVER bottle is approximately 300mm in height and 90mm in diameter (12 in x3½ in) at its widest point.

What do the LIFESAVER products remove and how does it work?

LIFESAVER bottle removes all micro-biological contamination from water. Both LIFESAVER products protect against cryptosporidium and cholera.

LIFESAVER bottle has been thoroughly tested by London School of Hygiene and Tropical Medicine showing that even the smallest of viruses were removed. Download the LSHTM laboratory test results HERE.

The smallest bacteria measures 200NM (nanometres) whilst the smallest virus measures about 25 nanometres. The ultra filtration membranes in the LIFESAVER Ultra-Filtration cartridge have pore sizes of only 15 nanometres, this means that no contamination can pass through into the drinking water.

The pump creates pressure within the bottle which forces water through the membranes leaving the dirt and contamination on the other side of the membranes.

Your LIFESAVER product comes with an activated carbon filter. This is designed to reduce chemical residues, Inc: pesticides, endocrine disrupting compounds, medical residues and heavy metals.

What is the capacity of the bottle or jerrycan?

LIFESAVER bottles hold approximately 750ml of water.
LIFESAVER jerrycans hold approximately 18.5 litres or 5 US gallons of water.

What is the shelf life of an unused LIFESAVER product and is there an ideal temperature to store in?

The LIFESAVER bottle or jerrycan has an unopened shelf life of up to 3 years. Unused the minimum storage temperature is -10°C and the maximum storage is 60°C. Once used the minimum operating temperature is 0°C and the maximum operating temperature is 60°C.

Once the bottle or jerrycan has been used and maintained correctly it could last for up to 5 years dependent upon conditions. The bottle's cartridge membranes must be kept moist at all times. Please store the bottle with water in.

What is the warranty on the LIFESAVER product?

LIFESAVER bottles and jerrycans have a 2 year international warranty.

What kind of plastic is the exterior of the container, the bottle or jerrycan itself?

All plastics in the used in the production of the LIFESAVER bottle are Food Grade.

What micron porosity is the Activated Carbon?

The carbon block with Screw being supplied is 5 Micron porosity and the disc block is 15 Micron Nominal

What prevents the UF membranes from bacteria growth or organic fouling with high biological activity water?

If you do not perform a Front-Side wash then after a period of time microbiological growth can and will build up on the outer surface of the membranes. However, Microbes will only form on the dirty side of the membrane (allowing you to store contaminated water for use on demand).

It is important to follow the instructions when Front-Side washing your jerrycan as well as the other long term storage instructions. This information can be found in the LIFESAVER instruction manual.

What systems are in place in terms of quality assurance in manufacture?

LIFESAVER bottle and jerrycan UF cartridges are checked at several stages during the manufacturing process. In addition we perform a 100% integrity check which ensures the membranes and seals are working correctly. In addition to this and built into FAILSAFE technology is a user performable integrity check. If the LIFESAVER bottle does not work in any orientation, in other words it passes air in preference to water, you have damaged the membranes somehow and the cartridge must be replaced immediately.

What will the water taste like?

People tend to think of water as having one distinctive taste. The reason for this is that they are generally used to drinking from one source, i.e. their tap water from home. As such when they drink water from somewhere else they will always compare it to the water from their home tap. Water with chlorine in will have a very different taste to water without it. If you have been used to drinking water with chlorine in it you may well dislike water without it. Water that is very cold tends to mask most of the flavour of water so the temperature will have an effect on the taste of the water.

Taste on its own is a relatively basic sense. We can only generally recognise four things - Sweet, Salt, Bitter, Sour. In order to extend the taste gamut we need our sense of smell. It the smell in the water is caused by particulate matter then when the water comes through the LIFESAVER bottle or jerrycan it will not have a discernable smell. If however the smell is caused by dissolved gasses then there may well be a smell. The activated carbon will deal with most of it but there may still be a discernable odour.

Will the activated carbon filters filter out hydrocarbons (from gas, etc.)?

Activated carbon has long been used as a filter medium to remove all sorts of contaminants. Hydrocarbons are no exception. The Activated carbon filter we use, whilst similar to the carbon used in air filtration units, is designed to remove contamination in water. So (and whilst this is a roundabout way of saying so) yes our filter will reduce the presence of hydrocarbons in water.

Will the bottle be damaged by the air pressure changes during air travel?

The LIFESAVER bottle will not be damaged by air pressure changes during flight.

It is recommended that you empty the entire liquid contents from the bottle before flight and that they are always carried as hand luggage. This is to avoid any potential freezing that may occur. Please refill the bottle at first available opportunity to avoid the filter membranes drying out.

Will the product work without the "activated carbon filter"?

Yes - The carbon filter reduces a broad spectrum of chemical residues including pesticides, endocrine disrupting compounds, medical residues and heavy metals such as lead and copper. It also eliminates bad tastes and odours from contaminates such as chlorine and sulphur. It is designed to last approximately 250 litres.

The Activated Carbon Filter is an optional extra as all microbiological contamination is still removed from water using the LIFESAVER bottle or jerrycan without the activated carbon filter.

IMPORTANT: Be aware when shopping for LIFESAVER products online. Units with reduced pricing can be defective, used, expired, or unfit for use. Ensure that when you purchase any units online that they come from an Authorised Reseller. Units that are not purchased through an Authorized Reseller will not be covered under the manufacturers warranty.

Sarah Cuthbertson, a Canadian Competitive Distance rider based out of Halton Hills Ontario, is destined to compete in the 2014 Mongol Derby and has been riding competitive distance events for the last 3 years.

The Mongol Derby is the worlds longest and toughest horse race. Come August 2014, Sarah will be traveling to the Mongolian Steppe to complete 1000 kms on horseback (620 Miles). She will ride 25 different horses in a relay lasting anywhere from 7 to 10 days, sometimes riding 12 hours a day. These horses are semi wild, having about a month of breaking and basic training before picking her steed out of a lineup. Some nights Sarah will literally sleep under the Mongolian sky with a horse and it will be up to her to navigate her own way using GPS (no trail markers here!) to find each checkpoint. This is a race and an adventure unlike any other. Only 35 riders worldwide are selected each year, this year over 150 applied.

Sarah will have a competitive edge by using the LIFESAVER bottle as her water supply. She can save time by drinking the water as it comes rather than taking the time to find a fresh source.

Go Sarah! Ride like the wind!!

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